FAQ
DO YOU SHIP WORLD-WIDE?
Yes! We offer Free worldwide shipping for orders over $50
CAN I CANCEL MY ORDER AFTER I'VE BOUGHT SOMETHING ON THE WEBSITE?
We offer immediate order cancellations up to a limit of 24 hours after purchasing (only if we catch the request in time) if you change your mind within that time - send us a message and we'll cancel and refund you as soon as we get your request.
WHEN WILL MY ORDER SHIP & WHAT ARE SHIPPING TIMES?
Processing times are 1-7 working days.
USA Shipping: 7-12 working days
Canada Shipping: 9-12 working days
United Kingdom: 9-15 working days
Australia / New Zealand : 7-12 working days
Rest of World: 10-15 days
All shipments have tracking
SO WHERE'S MY TRACKING NUMBER?
When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number. Please allow up to 7 business days for tracking to update in the system!
MY PACKAGE IS MISSING, WHAT SHOULD I DO?
WHAT SHOULD I DO IF THE ITEM I BOUGHT BROKE?
HOW DO I RETURN SOMETHING?
ONLY ONE OF MY ITEMS CAME IN THE PACKAGE?
The items in our collections can come from different suppliers and in some cases and will be shipped in separate packages at no additional cost to you. Please don't worry!